House of Watches
Policy

Shipping Policy

Shipping depends on seller type, order value, destination, and the delivery workflow shown at Stripe checkout.

Verified dealer protected checkout

Eligible protected orders may use platform-guided shipping and tracking workflows. Sellers must ship only after the order and payment state confirm that it is safe to proceed.

Individual seller orders

Individual sellers must follow the order shipping plan and ship only after the Stripe payment state confirms that funds are ready. Keep insurance, tracking, handover, and delivery evidence in the order record.

Recommended shipping standards

  1. 1Use insured, tracked shipping for the full transaction value.
  2. 2Require signature on delivery.
  3. 3Use discreet outer packaging with internal protection.
  4. 4Keep photos and receipts until the buyer confirms delivery.